Processes that lead to decisions have to be in tune with the conditions facing an organisation. Now decision making has to deal with increased complexity, cross-disciplinary and cross-organisational issues and accelerating change. Very little of today’s decision making environment is the same as even twenty years ago and yet we still use old methods to plan, reach consensus, coordinate and communicate decisions.
Perfect control is no longer possible and so new approaches to decision coordination, thematic planning and the use of knowledge platforms is appropriate. In fact, a design approach to decision making is emerging and this has implications for:
- Planning – dynamic planning involving the identification of patterns and themes
- Consensus – across networks, communities and points of view
- Coordination – of inter-organisational decisions and projects
- Transparency – from start to when it’s over.